Welcome to MyLIME Portal Help

With MyLIME, you will be able to save time around the clock.

Save time by gaining immediate and secure access to your LIME billed and prepaid accounts 24 hours a day. Anytime. That way, you will be able to view, download and pay your bill in seconds without waiting in line or wasting telephone time on hold. Also, accounts will be updated immediately rather than having to wait 24 hours or more for processing, providing you with instant and timely information.

Your MyLIME Account

How to create and use your MyLIME account. Watch the video below to learn more.

Linking Accounts

How to link your LIME service accounts to your MyLIME account. Watch the video below to learn more.

Viewing & Paying Bills

How to view and pay your bills using MyLIME. Watch the video below to learn more.

Understanding Your Bill

Helpful tips on how to understand your montly bill. Watch the video below to learn more.

Quick Pay

How to pay a bill for accounts not linked to your MyLIME portal account.

Bill Download

How to export current and past bills for viewing on your computer.

Viewing Unbilled Calls

How to view unbilled minutes on your account.

Redeeming Your Reward Points

Learn how to redeem your LIME Rewards for AAdvantage miles. Watch the video below to learn more.

General Questions

Questions about MyLIME's other services. Watch the video below to learn more.